Data Protection

BIOCOM’s website can be used without personal information being disclosed. Personal information is collected only, if you contact us or sign up for a newsletter.

The following statement provides you with a complete overview of how BIOCOM ensures the protection of your data and of the types of data that are collected and the purpose of doing so.

Data processing on this website

Data is collected and exchanged every time a website is visited. The BMBF automatically collects and stores data that your browser transfers to our server. This includes:

  • your internet browser type and version
  • the operating system used
  • the loaded web page
  • the page previously visited (referrer URL)
  • time of the server request

BIOCOM AG analyses this data solely for statistical purposes in order to measure the demand for the web offerings. BIOCOM AG is not able to trace this data back to specific individuals. This data is not merged with other data sources. IP numbers are only used to respond to queries and are not stored after a session has been ended. Data logged during access to the BIOCOM’s website is only disclosed to third parties in so far as we are obliged to do so by law or under a court order or if disclosure is required for (criminal) prosecution in the case of attacks on our internet infrastructure. Data will not be disclosed for any other reason.


In order to optimise our website we employ so-called „Cookies“. These are small text files that are saved on your computer and allow for an analysis of your use of the website. These improve the usability of our site and allow us to collect statistical data regarding the use of our website in order to improve our offer.

Data analytics

Our website also uses Matomo, a web analytics software programme which sets cookies to enable us to analyse the use of our website. The information on the use of our website (including your abbreviated IP address) is sent to our server and stored for analytical purposes so that we can improve our website. Your IP address is immediately anonymized so that you remain unidentifiable to us. The information generated by the cookie about your use of this site is not disclosed to any third parties. You can refuse permission at any time if you do not wish the data relating to your visit to be stored and analysed. In this case a so-called opt-out cookie will be set in your browser which will prevent the collection of any session data by Matamo. Please note, however, that if you decide to delete the cookies on your computer, you will also delete your opt-out cookie. In that case you will have to set a new one.

Data pertaining to the dispatch of newsletters

Your e-mail address is stored on our server when you sign up to be on the mailing list for our newsletter. We use this information solely for purposes of dispatching the newsletter. We neither pass this data on to third parties nor use it for any other purposes of our own. Our registration system, which includes a confirmation message containing a web link to finalize registration (double opt-in), ensures that you have explicitly requested the newsletter.

Order transactions and e-mails

When you send us an e-mail, its contents and your e-mail address will be used solely for the purposes of corresponding with you. In the case of order transactions, any personal data submitted will be passed on to third parties solely for purposes of handling the order (e.g. to a mail order company or other public authorities or institutions which are responsible for the dispatch of the material ordered). Your data will be deleted once your order has been completed.

Right to demand information

You have the right to demand information at any time on data that has been saved about you personally as well as to know where the data originated, who has received it and the purposes for storing it. BIOCOM AG will respond to all appropriate requests regarding access, insight, correction, addition or deletion of personalized data.

Schriftliche Anfragen senden Sie bitte an folgende Adresse:
Lützowstraße 33-36
10785 Berlin, Deutschland

oder per E-Mail an:

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